We send you an email as soon as your order is on the way, so that you can find out when it will arrive.
For tracked orders, you can use the tracking link provided in your email or located in your account to check where your order is.
Have you checked for any delivery cards? Your parcel may have been left somewhere safe, such as with a neighbor or been taken to a local depot.
For Maldivians, Koreans and Japanese citizens order will be delivered by our delivery staffs.
Europe: UP TO 25 BUSINESS DAYS
America: UP TO 25 BUSINESS DAYS
Asia: UP TO 15 BUSINESS DAYS
Beauty products will be processed and shipped earlier compared to other products.
Don’t worry, if your order cannot fit through the letterbox or requires a signature then you should receive a calling card.
This card is from the courier and lets you know where your parcel is and how you can collect it.